Last Updated: October 31, 2025
1. Introduction
SpecCon ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company details, job title
- Professional Information: Skills profiles, training records, qualifications, employment history
- Business Information: Company registration details, SETA information, payroll data (for grant calculations)
- Technical Information: IP address, browser type, device information, usage data
3. How We Use Your Information
We use your information to:
- Provide Skills Development Facilitation services
- Prepare and submit WSP/ATR documentation to SETAs
- Facilitate training and certification programmes
- Support accreditation applications
- Communicate with you about our services
- Comply with legal and regulatory requirements
- Improve our services and website functionality
4. Information Sharing and Disclosure
We may share your information with:
- SETAs: Required for WSP/ATR submissions and grant applications
- QCTO: For accreditation and certification purposes
- Training Providers: When facilitating training programmes
- Service Providers: Third-party vendors who assist in service delivery
- Legal Authorities: When required by law or to protect our rights
We do not sell or rent your personal information to third parties.
5. Data Security
We implement appropriate technical and organisational security measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights Under POPIA
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Object to processing of your information
- Withdraw consent for processing (where applicable)
- Lodge a complaint with the Information Regulator
7. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations. SETA-related documentation may be retained for up to 7 years as required by legislation.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
12. Contact Us
For questions or concerns about this Privacy Policy or to exercise your POPIA rights, please contact:
Email: help@speccon.co.za
Address: 142 South Street, Unit 11, Block 2, Falcon Crest Office Park, Die Hoewes, Centurion, Gauteng, 0157
Information Officer: SpecCon Compliance Team